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Having recently been to a company event at the said hotel, I was initially please to discover the has swisscom Wifi available through out the hotel
I was soon to be very disappointed,
The hotel is divided into two areas the rooms and the conferacne suite,

in the rooms Wifi Is ??15 for 24 hours, however in the conference suite iit is ??10 for 30 mins, (OOOUCCHH). Then , you will like this (NOT) both location have the SAME SSID, so when you are in the lounge, which seem to have coverage from both areas, you have no control over which area you connect to. So moving the laptop can make it roam from one access point to another, from one zone to another and suddenly you access code is not longer valid !!!!!!!!!!!!!!!!!!!

Than just to make it even WORSE, it is a satellite broadband with 750mS ping times, over which trying to run a VPN and open you email, well horay for web mail !!!!

So I did some digging on the BT ADSL site, te FAX number for the hotel is 01242 254880, which can have 2Meg BroadBand, SO why the satellite, needless to say I wont be going there again.

Fortunately not all swisscom sites are like this, the moathouse in Watford works very well !!

For Telephone Number 01242254880 on Exchange CHELTENHAM
Our initial test on your line indicates that you should be able to have Broadband from BT with speeds up to 2Mb.