Category: Technology


Sky by Broadband is stealing your bandwidth

Having registered my interest in SKY by broadband on the sky.com site I was dispointed to find out it had gone live on the BBC and not by en email from sky. So just installed Sky by Broadband, after having to down load the client at work becasue it refused to download from home.
That is hickup No.2
Two microsoft downloads and a SKY client update Later i am up and running, ISH…..
I had a nose around my system, to see what was going on and where the data was coming from, only to discover several TCP connections to Random broadband address’s in the UK my first thought was i had a virus, further investigation showed the culprit to be something called KSERVICE.EXE, which appear to be a P2P program used by SKY, over which i now have no control
After a bit of googleing I found this article which only goes to confirm my concerns What a complete pile of CRAP, not only do SKY have a legal monopoly on the delivery of a decent channel line up to my house, but now they are “stealing” my bandwidth and computer resources. That SUCKS !!

Another article on this matter is available here

McDonalds V PCWorld

Have you ever tried buying a buger in Mcdonalds, Just a burger, No Fries, No drink etc etc. If so then i guess you are familier with the barage of rediculous questions. So now lets go to PCWORLD to buy a laptop. YES, i brought a Laptop in PC world. I wanted a new machine for video editing and anything else I wish to do, having decided not to buy a desktop machine, I did my research and decide to buy either a Compaq R4025EA or a R4065EA .The 4065 being the bigger machine, but the is easier to get hold of. And dixons group seem to have exclusive retails rights to Compaq kit… So Off to PC world we go.

PCW: “Can i help you ?”
ME: “I woudl like to buy a compaq R4065 Laptop Please”
PCW: “I have not heard of that one”
ME: “Your Web site says you have one in stock”
PCW: “I would not believe that if i were you” Pause…., Tap tap tap on stock computer
PCW:“OH! we have 3 in stock..” PCW then proceed to tell me, Very inacurately, all about this laptop he has never heard of
PCW: “We have an excelent range of Laptop Bags”
ME: “Got one”
PCW: ” I have added the PCW support pack to the price, you will need this if you have any problems, ”
ME: “No I dont want it, Just a Laptop Please”
PCW: “Without a support pack we cannot help youwith any setup or software problem”
ME: “Thats Fine”
PCW: “no you dont understand, you wont be able to bring it back to us if there is non hardware problem”
ME: “I do understand, and i still dont want a support pack”
PCW: “You Will Need some anti virus software”
ME: “No I have some”
PCW: “Are you sure ”
ME: ” YES !!!!!”
PCW: “You may not be able to transfer the licennce”
ME: ” Surely that is my problem to sort out, I would just like to buy a laptop”
PCW: “How would you like to pay, we have some good buy now pay later deals”
ME: “Debit card ”
PCW: “OH”

Finally ! I have my laptop, NO ! not quite PCW now have to right an essay on the back of the Reciept, stating that I refused to buy any of the extras, Probably just his way of sulking because he got no commision on the support deal !!!

PCW: (closing Comment) Now dont forget you dont have ANY software support sir !
The only thing that was missing was “Would you like fries with that sir ?”

Mobile Phone (Orange)

Well after being an Orange customer for over 10 years, I have finally had enough of there so called customer service.?
I was looking into upgrading my peronsonal phone to either 3G or a PDA type device. They were unable / refused to offer me the same deal as a new customer , desipte several calls to their so called retentions deptartment and their new adverts about treating existing customers with the SAME respect as new ones.
It even took me an hour to convince them to issue a PAC. However ironically the delivery of the PAC code was the most impressive bit of the whole argurment, it arrived by SMS before i could hang up the phone !
so i am now the proud owner of an O2 XDA11i complete with my original orange phone number